Can't log in to dashboard from browser, can't reset password

#1

I’m still logged into the dashboard from my iPad and can do things, but I can no longer log in from my computer. It tells me I have to register my browser again, then after registering it does not accept my password.

If I try to reset password it says my username doesn’t exist. Same username with same case as I’m logged in to the forum right now.

#2

The webcore dashboard password is not the same as the community login ID/password.

To reset your webcore password, in the ST app > menu > SmartApps > open your webcore instance, go to settings > security

#3

Thank you. I’m able to log in now. Still can’t explain why after more than a year my browser was suddenly not registered, but oh well.