Device history missing and "did not change" not working

#1

Not really Piston design help, as the piston works fine. but last few days the “did not change” condition is failing. And all history for all my devices is missing the last 5 hours, pretty sure Samsung have been messing things up in the background again. Anybody else?

05/01/2021, 10:14:20 +296ms
+5238ms	║Error calling comparison comp_did_not_change: java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms
05/01/2021, 09:39:40 +209ms
+233ms	║ Goodbye! executed so A Day Away at 9:39 on 5 of January

web%20arrive
web arrive.png1178×1367 172 KB

The device history of the offending Arrival Sensor, apparently I didn’t leave home today…

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[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 21:50:27: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 21:50:06: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.208.182.130:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 21:47:13: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 21:37:52: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.208.182.130:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 21:34:24: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 20:45:33: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 19:27:21: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 18:48:28: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.31.173.59:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 18:30:45: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.31.173.59:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 18:22:56: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.208.182.130:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 18:22:24: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 18:15:03: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.208.182.130:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 17:46:00: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 17:43:17: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.31.173.59:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 17:31:35: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.31.173.59:443 of 5000 ms

[4d1be930-60ad-4732-8577-78cf225abfc9](https://graph-eu01-euwest1.api.smartthings.com/ide/logs#4d1be930-60ad-4732-8577-78cf225abfc9) 17:20:39: error ║ Error calling comparison comp_did_not_change:java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.31.173.59:443 of 5000 ms
#2

I have the exact same problem;
Missing device history in ST and getting multiple errors in WC with
Error calling comparison comp_did_not_change: java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Request timed out to historianv2-eu01-euwest1.api.smartthings.com/52.51.218.22:443 of 5000 ms

I’m also suddenly not able to turn on/off several lights via ST, getting a Network or server error occured as if the light is turned off, but I am able to control the dimmer via ST which makes no sense.
Additional to that, events from devices connected via Hue trigger twice.

Blah!

#3

Finally a third person with this issue! I’m guessing you’re on the euro shard? Apparently its a Samsung backend issue “the service that stores device events has been playing up”, we just have to wait until they fix it. In the meantime I did reach the peripheral clinical edges of insanity trying to troubleshoot this, it’s been like this for 3/4 days now, I wish a notification would pop up on the app/IDE that there are issues being worked on.

20210106_103212
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#4