Issues with AduroSmart ERIA wireless dimmer

[uberrob]

1) Give a description of the problem
AduroSmart ERIA Dimmer switch is firing off multiple events for each up/down button press

2) What is the expected behaviour?
One push, one event. One long push, one long event

3) What is happening/not happening?
The ERIA is a four-button zigbee switch. The buttons are: #1 on, #2 UP, #3 DOWN, #4 off. Each button should be firing off a single event for a quick press, and a separate event for a long press. Instead, the behavior I am seeing is that the ON/OFF button behave correctly, but the UP/DOWN buttons appear to fire off anywhere between 1 and 4 events. Additionally, some of these events get stuck in a buffer somewere and get re-inserted back into the event stream at random times causing nondeterministic behavior in the switch response. I’m hoping it is just my code causing the issues and not the switch, because I really like the physicality of the thing.

The logs I attached are the result of pressing the UP and DOWN buttons one time each.

**4) Post a Green Snapshot of the piston

5) Attach logs after turning logging level to Full

6/12/2020, 6:52:19 PM +41ms
+0ms ╔Received event [Bathroom Speaker Control].button = pushed with a delay of 59ms
+10199ms ║RunTime Analysis CS > 96ms > PS > 10072ms > PE > 32ms > CE
+10200ms ║Piston waited at a semaphore for 9762ms
+10203ms ║Runtime (48055 bytes) successfully initialized in 10072ms (v0.3.110.20191009) (10202ms)
+10204ms ║╔Execution stage started
+10211ms ║║Comparison (enum) pushed gets (string) pushed = false (0ms)
+10212ms ║║Condition #24 evaluated false (4ms)
+10216ms ║║Comparison (enum) pushed gets (string) pushed = false (0ms)
+10217ms ║║Cancelling condition #26's schedules...
+10218ms ║║Condition #26 evaluated false (4ms)
+10221ms ║║Comparison (enum) pushed gets (string) pushed = true (1ms)
+10224ms ║║Cancelling statement #30's schedules...
+10229ms ║║Executed virtual command setVariable (2ms)
+10230ms ║║Condition #29 evaluated true (11ms)
+10231ms ║║Condition group #1 evaluated true (state did not change) (24ms)
+10233ms ║║Cancelling statement #22's schedules...
+10238ms ║║Calculating (string) Button evaluated to + (string) 3 >> (string) Button evaluated to 3
+10241ms ║║Button evaluated to 3
+10242ms ║║Executed virtual command log (1ms)
+10250ms ║║Executed virtual command setVariable (1ms)
+10255ms ║║Calculating (string) Grabbing volume from speakers, not piston, which is + (string) 18 >> (string) Grabbing volume from speakers, not piston, which is 18
+10258ms ║║Grabbing volume from speakers, not piston, which is 18
+10259ms ║║Executed virtual command log (1ms)
+10262ms ║║Evaluating switch with values [[i:5:null:0, v:[t:integer, v:3, vt:string]]]
+10264ms ║║Comparison (integer) 3 is (integer) 1 = false (1ms)
+10267ms ║║Comparison (integer) 3 is (integer) 2 = false (1ms)
+10270ms ║║Comparison (integer) 3 is (integer) 3 = true (1ms)
+10272ms ║║Cancelling statement #16's schedules...
+10278ms ║║Calculating (integer) 18 - (integer) 2 >> (integer) 16
+10282ms ║║Executed virtual command setVariable (2ms)
+10287ms ║║Comparison (integer) 16 is_less_than_or_equal_to (integer) 0 = false (1ms)
+10289ms ║║Condition #42 evaluated false (4ms)
+10290ms ║║Condition group #41 evaluated false (state did not change) (5ms)
+10292ms ║║Cancelling statement #18's schedules...
+10431ms ║║Executed physical command [Bathroom speakers].setLevel([16]) (136ms)
+10432ms ║║Executed [Bathroom speakers].setLevel (137ms)
+10437ms ║║Cancelling statement #35's schedules...
+10441ms ║║Executed virtual command setVariable (2ms)
+10443ms ║╚Execution stage complete. (240ms)
+10444ms ╚Event processed successfully (10444ms)
6/12/2020, 6:52:18 PM +981ms
+1ms ╔Received event [Bathroom Speaker Control].button = pushed with a delay of 74ms
+10219ms ║RunTime Analysis CS > 18ms > PS > 10171ms > PE > 29ms > CE
+10219ms ║Piston waited at a semaphore for 10027ms
+10222ms ║Runtime (48057 bytes) successfully initialized in 10171ms (v0.3.110.20191009) (10220ms)
+10223ms ║╔Execution stage started
+10230ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+10231ms ║║Condition #24 evaluated false (4ms)
+10235ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+10236ms ║║Cancelling condition #26's schedules...
+10237ms ║║Condition #26 evaluated false (5ms)
+10241ms ║║Comparison (enum) pushed gets (string) pushed = true (0ms)
+10243ms ║║Cancelling statement #30's schedules...
+10248ms ║║Executed virtual command setVariable (3ms)
+10250ms ║║Condition #29 evaluated true (11ms)
+10251ms ║║Condition group #1 evaluated true (state did not change) (24ms)
+10252ms ║║Cancelling statement #22's schedules...
+10258ms ║║Calculating (string) Button evaluated to + (string) 3 >> (string) Button evaluated to 3
+10261ms ║║Button evaluated to 3
+10262ms ║║Executed virtual command log (1ms)
+10269ms ║║Executed virtual command setVariable (2ms)
+10275ms ║║Calculating (string) Grabbing volume from speakers, not piston, which is + (string) 18 >> (string) Grabbing volume from speakers, not piston, which is 18
+10278ms ║║Grabbing volume from speakers, not piston, which is 18
+10279ms ║║Executed virtual command log (2ms)
+10281ms ║║Evaluating switch with values [[i:5:null:0, v:[t:integer, v:3, vt:string]]]
+10284ms ║║Comparison (integer) 3 is (integer) 1 = false (1ms)
+10287ms ║║Comparison (integer) 3 is (integer) 2 = false (1ms)
+10290ms ║║Comparison (integer) 3 is (integer) 3 = true (1ms)
+10292ms ║║Cancelling statement #16's schedules...
+10298ms ║║Calculating (integer) 18 - (integer) 2 >> (integer) 16
+10302ms ║║Executed virtual command setVariable (3ms)
+10307ms ║║Comparison (integer) 16 is_less_than_or_equal_to (integer) 0 = false (1ms)
+10309ms ║║Condition #42 evaluated false (5ms)
+10310ms ║║Condition group #41 evaluated false (state did not change) (6ms)
+10312ms ║║Cancelling statement #18's schedules...
+10451ms ║║Executed physical command [Bathroom speakers].setLevel([16]) (135ms)
+10452ms ║║Executed [Bathroom speakers].setLevel (137ms)
+10456ms ║║Cancelling statement #35's schedules...
+10460ms ║║Executed virtual command setVariable (2ms)
+10462ms ║╚Execution stage complete. (239ms)
+10463ms ╚Event processed successfully (10463ms)
6/12/2020, 6:52:13 PM +957ms
+2ms ╔Received event [Bathroom Speaker Control].button = pushed with a delay of 95ms
+10044ms ║RunTime Analysis CS > 24ms > PS > 9986ms > PE > 34ms > CE
+10045ms ║Piston waited at a semaphore for 9764ms
+10047ms ║Runtime (48054 bytes) successfully initialized in 9986ms (v0.3.110.20191009) (10045ms)
+10048ms ║╔Execution stage started
+10055ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+10057ms ║║Condition #24 evaluated false (5ms)
+10061ms ║║Comparison (enum) pushed gets (string) pushed = true (0ms)
+10062ms ║║Cancelling condition #26's schedules...
+10064ms ║║Cancelling statement #27's schedules...
+10070ms ║║Executed virtual command setVariable (3ms)
+10071ms ║║Condition #26 evaluated true (14ms)
+10072ms ║║Condition group #1 evaluated true (state did not change) (20ms)
+10074ms ║║Cancelling statement #22's schedules...
+10080ms ║║Calculating (string) Button evaluated to + (string) 2 >> (string) Button evaluated to 2
+10083ms ║║Button evaluated to 2
+10084ms ║║Executed virtual command log (1ms)
+10093ms ║║Executed virtual command setVariable (3ms)
+10099ms ║║Calculating (string) Grabbing volume from speakers, not piston, which is + (string) 18 >> (string) Grabbing volume from speakers, not piston, which is 18
+10103ms ║║Grabbing volume from speakers, not piston, which is 18
+10104ms ║║Executed virtual command log (1ms)
+10107ms ║║Evaluating switch with values [[i:5:null:0, v:[t:integer, v:2, vt:string]]]
+10110ms ║║Comparison (integer) 2 is (integer) 1 = false (1ms)
+10113ms ║║Comparison (integer) 2 is (integer) 2 = true (1ms)
+10115ms ║║Cancelling statement #12's schedules...
+10121ms ║║Calculating (integer) 18 + (integer) 2 >> (integer) 20
+10127ms ║║Executed virtual command setVariable (4ms)
+10133ms ║║Comparison (integer) 20 is_greater_than_or_equal_to (integer) 100 = false (1ms)
+10135ms ║║Condition #38 evaluated false (4ms)
+10136ms ║║Condition group #37 evaluated false (state did not change) (6ms)
+10138ms ║║Cancelling statement #14's schedules...
+10290ms ║║Executed physical command [Bathroom speakers].setLevel([20]) (146ms)
+10291ms ║║Executed [Bathroom speakers].setLevel (148ms)
+10295ms ║║Cancelling statement #35's schedules...
+10301ms ║║Executed virtual command setVariable (4ms)
+10303ms ║╚Execution stage complete. (255ms)
+10305ms ╚Event processed successfully (10304ms)
6/12/2020, 6:52:18 PM +778ms
+1ms ╔Received event [Bathroom Speaker Control].button = pushed with a delay of 76ms
+191ms ║RunTime Analysis CS > 14ms > PS > 143ms > PE > 34ms > CE
+194ms ║Runtime (47980 bytes) successfully initialized in 143ms (v0.3.110.20191009) (191ms)
+195ms ║╔Execution stage started
+202ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+204ms ║║Condition #24 evaluated false (4ms)
+207ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+209ms ║║Cancelling condition #26's schedules...
+210ms ║║Condition #26 evaluated false (5ms)
+214ms ║║Comparison (enum) pushed gets (string) pushed = true (0ms)
+215ms ║║Cancelling condition #29's schedules...
+217ms ║║Cancelling statement #30's schedules...
+223ms ║║Executed virtual command setVariable (2ms)
+224ms ║║Condition #29 evaluated true (14ms)
+225ms ║║Condition group #1 evaluated true (state did not change) (26ms)
+227ms ║║Cancelling statement #22's schedules...
+233ms ║║Calculating (string) Button evaluated to + (string) 3 >> (string) Button evaluated to 3
+236ms ║║Button evaluated to 3
+237ms ║║Executed virtual command log (1ms)
+245ms ║║Executed virtual command setVariable (2ms)
+251ms ║║Calculating (string) Grabbing volume from speakers, not piston, which is + (string) 20 >> (string) Grabbing volume from speakers, not piston, which is 20
+254ms ║║Grabbing volume from speakers, not piston, which is 20
+255ms ║║Executed virtual command log (1ms)
+258ms ║║Evaluating switch with values [[i:5:null:0, v:[t:integer, v:3, vt:string]]]
+261ms ║║Comparison (integer) 3 is (integer) 1 = false (1ms)
+264ms ║║Comparison (integer) 3 is (integer) 2 = false (1ms)
+266ms ║║Comparison (integer) 3 is (integer) 3 = true (1ms)
+268ms ║║Cancelling statement #16's schedules...
+275ms ║║Calculating (integer) 20 - (integer) 2 >> (integer) 18
+279ms ║║Executed virtual command setVariable (1ms)
+284ms ║║Comparison (integer) 18 is_less_than_or_equal_to (integer) 0 = false (1ms)
+286ms ║║Condition #42 evaluated false (5ms)
+287ms ║║Condition group #41 evaluated false (state did not change) (6ms)
+290ms ║║Cancelling statement #18's schedules...
+433ms ║║Executed physical command [Bathroom speakers].setLevel([18]) (140ms)
+434ms ║║Executed [Bathroom speakers].setLevel (140ms)
+438ms ║║Cancelling statement #35's schedules...
+443ms ║║Executed virtual command setVariable (3ms)
+445ms ║╚Execution stage complete. (251ms)
+446ms ╚Event processed successfully (446ms)
6/12/2020, 6:52:14 PM +7ms
+1ms ╔Received event [Bathroom Speaker Control].button = pushed with a delay of 75ms
+334ms ║RunTime Analysis CS > 17ms > PS > 283ms > PE > 34ms > CE
+337ms ║Runtime (47980 bytes) successfully initialized in 283ms (v0.3.110.20191009) (335ms)
+338ms ║╔Execution stage started
+345ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+346ms ║║Condition #24 evaluated false (4ms)
+350ms ║║Comparison (enum) pushed gets (string) pushed = true (1ms)
+352ms ║║Cancelling statement #27's schedules...
+358ms ║║Executed virtual command setVariable (2ms)
+359ms ║║Condition #26 evaluated true (12ms)
+360ms ║║Condition group #1 evaluated true (state did not change) (18ms)
+362ms ║║Cancelling statement #22's schedules...
+367ms ║║Calculating (string) Button evaluated to + (string) 2 >> (string) Button evaluated to 2
+371ms ║║Button evaluated to 2
+371ms ║║Executed virtual command log (1ms)
+380ms ║║Executed virtual command setVariable (3ms)
+386ms ║║Calculating (string) Grabbing volume from speakers, not piston, which is + (string) 20 >> (string) Grabbing volume from speakers, not piston, which is 20
+389ms ║║Grabbing volume from speakers, not piston, which is 20
+482ms ║║Executed virtual command log (93ms)
+484ms ║║Evaluating switch with values [[i:5:null:0, v:[t:integer, v:2, vt:string]]]
+487ms ║║Comparison (integer) 2 is (integer) 1 = false (1ms)
+490ms ║║Comparison (integer) 2 is (integer) 2 = true (1ms)
+492ms ║║Cancelling statement #12's schedules...
+499ms ║║Calculating (integer) 20 + (integer) 2 >> (integer) 22
+503ms ║║Executed virtual command setVariable (3ms)
+509ms ║║Comparison (integer) 22 is_greater_than_or_equal_to (integer) 100 = false (1ms)
+511ms ║║Condition #38 evaluated false (4ms)
+512ms ║║Condition group #37 evaluated false (state did not change) (5ms)
+514ms ║║Cancelling statement #14's schedules...
+758ms ║║Executed physical command [Bathroom speakers].setLevel([22]) (240ms)
+759ms ║║Executed [Bathroom speakers].setLevel (241ms)
+763ms ║║Cancelling statement #35's schedules...
+768ms ║║Executed virtual command setVariable (3ms)
+771ms ║╚Execution stage complete. (432ms)
+772ms ╚Event processed successfully (771ms)
6/12/2020, 6:52:13 PM +509ms
+2ms ╔Received event [Bathroom Speaker Control].button = pushed with a delay of 78ms
+239ms ║RunTime Analysis CS > 18ms > PS > 193ms > PE > 27ms > CE
+242ms ║Runtime (47981 bytes) successfully initialized in 193ms (v0.3.110.20191009) (239ms)
+242ms ║╔Execution stage started
+249ms ║║Comparison (enum) pushed gets (string) pushed = false (1ms)
+251ms ║║Condition #24 evaluated false (5ms)
+254ms ║║Comparison (enum) pushed gets (string) pushed = true (1ms)
+256ms ║║Cancelling condition #26's schedules...
+258ms ║║Cancelling statement #27's schedules...
+263ms ║║Executed virtual command setVariable (3ms)
+264ms ║║Condition #26 evaluated true (13ms)
+265ms ║║Condition group #1 evaluated true (state did not change) (19ms)
+267ms ║║Cancelling statement #22's schedules...
+273ms ║║Calculating (string) Button evaluated to + (string) 2 >> (string) Button evaluated to 2
+276ms ║║Button evaluated to 2
+277ms ║║Executed virtual command log (1ms)
+285ms ║║Executed virtual command setVariable (2ms)
+291ms ║║Calculating (string) Grabbing volume from speakers, not piston, which is + (string) 18 >> (string) Grabbing volume from speakers, not piston, which is 18
+294ms ║║Grabbing volume from speakers, not piston, which is 18
+295ms ║║Executed virtual command log (1ms)
+298ms ║║Evaluating switch with values [[i:5:null:0, v:[t:integer, v:2, vt:string]]]
+300ms ║║Comparison (integer) 2 is (integer) 1 = false (1ms)
+303ms ║║Comparison (integer) 2 is (integer) 2 = true (1ms)
+305ms ║║Cancelling statement #12's schedules...
+311ms ║║Calculating (integer) 18 + (integer) 2 >> (integer) 20
+315ms ║║Executed virtual command setVariable (2ms)
+321ms ║║Comparison (integer) 20 is_greater_than_or_equal_to (integer) 100 = false (2ms)
+322ms ║║Condition #38 evaluated false (4ms)
+323ms ║║Condition group #37 evaluated false (state did not change) (6ms)
+326ms ║║Cancelling statement #14's schedules...
+482ms ║║Executed physical command [Bathroom speakers].setLevel([20]) (152ms)
+483ms ║║Executed [Bathroom speakers].setLevel (154ms)
+487ms ║║Cancelling statement #35's schedules...
+492ms ║║Executed virtual command setVariable (2ms)
+494ms ║╚Execution stage complete. (252ms)
+495ms ╚Event processed successfully (495ms)

[WCmore]

With a quick skim, I do not see any potential for double triggers in your code… It looks like each trigger actually ran successfully with the information it had at the time. The issue appears to be entirely with the extra (unneeded) triggers stepping on each others toes…

Your log was out of sync, (as you mentioned),
but here were the highlights (placed in order from old to new)

-------------------------------
6:52:13 PM
+276ms ¦¦Button evaluated to 2

6:52:13 PM 
+10083ms ¦¦Button evaluated to 2

6:52:14 PM
+371ms ¦¦Button evaluated to 2
-------------------------------
6:52:18 PM
+236ms ¦¦Button evaluated to 3

6:52:18 PM
+10261ms ¦¦Button evaluated to 3

6:52:19 PM
+10241ms ¦¦Button evaluated to 3
-------------------------------

Notice the second one (for both buttons) caused a ten second delay before action took place?

So the question I have is… Device Handler or hardware?
(if the 4 buttons are in a row, with the two error buttons in the middle, then my guess is with hardware)

You can easily check the other by logging in to the IDE and going to:
My Devices > Bathroom Speaker Control > List events > All

That should show what happens from SmartThing’s point of view.
(where webCoRE gets it’s information from)

---

I really hate to say this next bit, but just so it’s out there…

Generally speaking, there should always be a 5 second delay between each button press.
(often, I tell people 7 seconds, because I know they are going to cut corners, LOL)

Pushing buttons much quicker than this is not nearly as reliable.

Ideally, the previous execution should have run to completion (including logs) before another event triggers the same piston.

---

With that preventive topic covered now, you can also run a decent test by creating a single “button 2” trigger in a piston by itself to see if it also triple executes…
(removing all other elements from the equation)

If you do this test, don’t forget to pause the piston in your original post first.

[uberrob]

Thank you for this. Confirms my fears, unfortunately. I’ll try the test you suggest this weekend and let folks know what I find.

Btw, yes you are correct. The two error buttons are together in the middle of the line of four buttons.

I appreciate the other set of eyes.

[WCmore]

Some manufacturers cut corners a bit by using a single flexible metal band going from one extreme to the other. (probably hidden by plastic)

On these styles, it is more likely that the middle buttons get the tiny “warble” effect on presses.

You can also try varying “types” of presses to help confirm this.
(gentle, quick and sharp, steady while tilting the button etc)

Obviously, these funky presses are just to help determine if it’s a hardware issue.

(and best tested on the single trigger piston I mentioned earlier)

[uberrob]

Thanks, good to know.

It’s really a Pity because they nailed the physical user design. The buttons are perfectly placed, it looks like a regular wall switch, and the buttons themselves detach on a tiny little remote that you can use as a handheld.it’s really well done, so it’s a shame they messed up manufacture.

[WCmore]

it’s a shame they messed up manufacture

It’s not a definite yet… Testing is required.

[uberrob]

Noted

[cgmckeever]

I just got these. It appears that its the device that just triggers multiple pushes. It sort of sucks. Im looking through the handler code now to see if there is a way to limit this, but its turning into a wasted morning.

Any luck on your side?

[cgmckeever]

I pulled apart thisDevice Handler, and I didnt see anywhere that a double event would be sent.

What I find odd is that Ive re-installed it several times, and I could have sworn at one point all buttons were triggering multiple, and now only button 1 and 4 are. Which is also off, as the @uberrob is seeing buttons 2 and 3 throw multiple. Again, I could have sworn on one install they all were throwing multiple.

[uberrob]

Unfortunately no. I’m pretty convinced it’s what @WCmore thinks the issue is: a manufacturing or design defect in the hardware.

I’m tempted to order their hub, to see if it works with lighting, the way they claim. If it does, then it’s possible the error is caught and corrected in the hub. If that’s true, I can probably do the same in code.

On the other hand, it’s just $20 so I can also just throw it out and try another switch from another company.

[cgmckeever]

I think I found something in the device handler that is doube subscribing/broadcasting events. Im working through and updated one. If I get something working, Ill post back here

[AduroSmartSupport]

Hello from AduroSmart Eria,
Thank you for this valuable data we are working on this issue and we apologize for the inconvenience. Someone contacted our support channel and directed us to this thread and another and we are extremely grateful as this input aids our investigation into the issue and a resolution. Once it is found we will share it here.
Sincerely, AduroSmart Support.

[uberrob]

Thank you @cgmckeever ! Good luck

[uberrob]

Hi @AduroSmartSupport - I’m the OP on this issue. Let me know if you need any further information.

I’d love to get the ERIA dimmer to behave correctly without an Adurosmart hub, so please let us know what you come up with. It’s a beautiful switch, and I’d like to continue using it and add a few more to my home.

[cgmckeever]

@uberrob First pass in the handler. It looks like it is only getting single events.

cgmckeever/smartthings/blob/eria-hold/device-handlers/AduroSmart-ERIA-Smart-Wireless-Dimming-Switch/slim.groovy

I can not for anything figure out why battery level does not work

[uberrob]

Oh this is excellent. If I just replace my DH with this, you think I’ll see the same results?

I am not sure battery was working with the original DH either.

R

[cgmckeever]

another thread is saying battery doesnt register – so there is that.
Add this as a new DH, and swap the device over to use it. You may or may not have to remove/re-install. Ive just been removing it to test, but have had success with a DH swap via the IDE

[WCmore]

I just want to say, I am impressed by your professionalism here…

We need more businesses that think this way!

[cgmckeever]

@uberrob I just swapped the device handler (full remove / discover) and a switch that was previously reporting multiple events is now only sending a single. Let me know if things look good on your end when you get a chance

[uberrob]

Thanks @cgmckeever - I’ll give it a try after work tonight. Thanks for tracking this down