Lamp Gets Incorrect Level

#1

1) Give a description of the problem
Piston has ‘Set Level to 10%’ and it appears to give the correct command (as per log entry), but lamp actually sets at 70%. This is a GE Link bulb which previously didn’t give problems thru SmartThings app, when on Wink hub had no issues, and using Stringify flows had no issues.

2) What is the expected behavior?
Lamp getting to correct setting as per piston’s command

3) What is happening/not happening?

4) Post a Green Snapshot of the pistonimage

goodnight
goodnight.png1178×1235 190 KB

27 AM
Screen Shot 2017-11-28 at 9.21.27 AM.jpg732×574 24 KB

5) Attach any logs (From ST IDE and by turning logging level to Full)
These lines are from Log:
+508ms ║║Executed physical command [Living Room Lamp].setLevel([10]) (20ms)
+509ms ║║Executed [Living Room Lamp].setLevel (21ms)

#2

Is the bulb already on when you give the setLevel 10?

#3

Well… if it were OFF, and I give the ‘Set Level 10’ command, shouldn’t it turn on and set to Level 10? I thought it should… however, to your point- I also tried this (still with no luck):

51 AM

#4

I think I still have one of the GE bulbs in use, I’ll give it a try when I get home.

#5

This is a very, very long shot as the logs are saying it has set the level but you could try setting command optimisation to off and see if that makes a difference. All commands will definitively then be sent regardless of the state of the device.
Like i say, long shot but you never know. :wink:

#6

@bobbles- thanks… How/where do I find this setting?
Thx

#7

Open the piston in edit mode.
Click on the piston name.
Click on settings cog.
Change command optimisation to off.
Save.