Problem Loading Dashboard Data

#21

better choice is https://account.smartthings.com :slight_smile:

#22

Why?

#23

ide.smartthings.com does not redirect to correct shards

#24

Thanks for letting me know.

#25

Just started having this same problem

#26

This topic discusses a specific case of the “problem loading dashboard data” message that was fixed. You may find more relevant topics in the forum search, a good starting place is to check whether there are any errors logged at account.smartthings.com > Live Logging when you load the dashboard and search by the text in that error.

#27

Yeah I had the same errors in the log. But I cleaned up the dashboard through the app and it is resolved.