Push Notification going to wrong phone

#1

1) Give a description of the problem
I don’t know if this is the correct place to post this.

I had to get a new phone because of all of the changes with ST. My phone was no longer compatible with the newer updates to the New ST app (even though I was testing the new app in December).

New ST app is installed on new phone.

webCoRE is installed on new phone.

When pistons that have a “push notification” run, they are still going to my old phone, not the new phone.

What do I need to do to cause the “push notification” to go to my new phone?

2) What is the expected behavior?
Push notifications to go to my new phone.

3) What is happening/not happening?
Push notifications are going to my old phone.

Thank you!

#2

is your old phone still connected to wifi or still have a cellular connection?
are the apps still loaded on the old phone?

since you are using the new app on your new phone, have you replaced the following in your pistons:

send push notifications (msg)
with
send push notifications (msg) and store in messages

#3

Hi jkp!

The old phone no longer has cellular data.
The old phone is still on wifi.
The apps are still loaded on the old phone (maybe need to log out of the old ST app on that phone).

#4

or remove it if you don’t plan on using it. It ceases on Oct 14, 2020

you will also need to edit pistons with the info above to receive notifications with the new app

#5

What is the difference between “send push notification” and “send push notification and store in messages” ?

I’m asking because the first one worked fine. Is this something to do with the New ST app?

#6

that only worked with the classic app and does not work with the new app. You will have to add “and store in messages” in order to receive notifications in the new app.

#7

jkp, thanks for the explanation!

I’ve logged out of the Classic ST app on the old phone. I’m going to go add the “store in messages” now.

Thank you!