1) Give a description of the problem
I had issues recently getting random characters for my device names so tried lots of things from my search here in the forum. Also, got can’t load devices message all the time on chrome/edge/etc browser. Somehow I ended up with a duplicate webCore Piston smartapp in my IDE. I was not smart enough to backup all my pistons before messing around today. I deleted the webCore/Dashboard/Storage smartapps in my IDE to see if I can remove that duplicate entry for webCore Piston.
2) What is the expected behaviour?
Is there a way to recover the pistons from the accidentally uninstalled webCore instance?
3) What is happening/not happening?
I can’t access any of my pistons as my new installation shows no pistons. I can’t remove that 2nd instance of webCore Piston smartapp as it says sorry, you cannot install a piston directly from the marketplace if I click on it my smartapps in automation on phone nor delete it from IDE with “This SmartApp can’t be deleted at this time because it is installed by one or more users”
**4) Post a Green Snapshot of the piston![image|45x37]
Didn’t have a backup so don’t know their backup codes to restore from.
5) Attach logs after turning logging level to Full