Remove ecobee connect


#1

Loved webcore for ecobee but wanted a dth to change the look and whatnot. Long story short I’m stuck with ecobee connect not deleting and six of the same SmartApp. I can’t even add my ecobee into st anymore. Just want to start from scratch and doesn’t sound like there is much I can do. Contacted smartthings and got one basic reply which I’m way passed in troubleshooting and now hours of no replies. Long shot but maybe someone here can help.


#2

Have you tried deleting them from the IDE?

  • Go to ‘My Locations’
  • click on your location
  • scroll down and click on ‘list smart apps’
  • click edit
  • click ‘uninstall’ next to the offending smartapps
  • do the same under ‘list devices’ if you need to remove the device as well

#3

Yeah I tried everything. Had to get smartthings support to remove them for me and all seems well