Resolved: Dashboard NOT loading

#1

1) Give a description of the problem
I was working on a large piston. I saved it and now all I can only get to my settings via the app. When I try to launch the dashboard in the app or via web it just says “loading” but nothing populates. All of my pistons are still running, but can’t get to any of them.

2) What is the expected behaviour?
The dashboard will open

3) What is happening/not happening?
(PUT YOUR INFO HERE)

4) Post a Green Snapshot of the pistonimage
unable to get to it

5) Attach logs after turning logging level to Full
unable to get to individual logs.
IDE Log shows this for webcore when I try to login:

5:00:49 PM: error physicalgraph.exception.StateCharacterLimitExceededException: State cannot be greater than 100000.0 characters
5:00:49 PM: error Dashboard: Authentication failed due to an invalid token
5:00:41 PM: error Dashboard: Authentication failed due to an invalid token

#2

in the ST app, open your instance of webcore, go to settings > clean up and rebuild data cache. then perform a hard refresh of the dashboard. consider breaking the large piston into smaller ones. did you catch how many chunks in size when saving?

#3

Thank you! That worked!

#4

I just add a line in a piston and it gives me the same results… Do you lost any pistons by doing this in settings? I would not lost all my pistons…
Thanks

#5

no, you will not lose any pistons when you run clean up and rebuild data cache