Same 2 pistons one works one doesn't

borristhecat · 2017-10-16 17:57:11 UTC

1) Give a description of the problem
I tied to tidy up my piston and think I broke it. Now one works fine but the other turns off then back on, it also flashes sometimes. It also changes colour when the restrictions are true.

2) What is the expected behavior?

Turn the lights on off and stay insync with ST, if the conditions are met it should set the colour temp as well. If in party mode it will also randomly change colour.

3) What is happening/not happening?
Light turns off, then turns back on with different color temperature, then most of the time turns back off then back on.

4) Post a Green Snapshot of the piston!

not working piston

working piston

5) Attach any logs (From ST IDE and by turning logging level to Full)
ded0a530-293b-4a66-9e04-78ba3854e951 20:46:10: debug [raw:0104 0008 03 01 0040 00 B1A8 00 00 0000 07 01 89000000, profileId:0104, clusterId:0008, sourceEndpoint:03, destinationEndpoint:01, options:0040, messageType:00, dni:B1A8, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[89, 00, 00, 00], clusterInt:8, commandInt:7] ded0a530-293b-4a66-9e04-78ba3854e951 20:46:10: info DID NOT PARSE MESSAGE for description : catchall: 0104 0008 03 01 0040 00 B1A8 00 00 0000 07 01 89000000 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:10: debug description is catchall: 0104 0008 03 01 0040 00 B1A8 00 00 0000 07 01 89000000 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:08: debug [raw:0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6A00, profileId:0000, clusterId:8021, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:B1A8, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[6A, 00], clusterInt:32801, commandInt:0] ded0a530-293b-4a66-9e04-78ba3854e951 20:46:08: info DID NOT PARSE MESSAGE for description : catchall: 0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6A00 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:08: debug description is catchall: 0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6A00 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:06: warn ON/OFF REPORTING CONFIG FAILED- error code:137 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:06: debug description is catchall: 0104 0006 03 01 0040 00 B1A8 00 00 0000 07 01 89000000 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:04: debug [raw:0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6900, profileId:0000, clusterId:8021, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:B1A8, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[69, 00], clusterInt:32801, commandInt:0] ded0a530-293b-4a66-9e04-78ba3854e951 20:46:04: info DID NOT PARSE MESSAGE for description : catchall: 0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6900 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:04: debug description is catchall: 0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6900 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:02: debug description is read attr - raw: B1A80303000A0100002000, dni: B1A8, endpoint: 03, cluster: 0300, size: 0A, attrId: 0001, result: success, encoding: 20, value: 00 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:00: debug description is read attr - raw: B1A80303000A0000002000, dni: B1A8, endpoint: 03, cluster: 0300, size: 0A, attrId: 0000, result: success, encoding: 20, value: 00 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:00: debug [raw:0104 0008 03 01 0040 00 B1A8 00 00 0000 07 01 89000000, profileId:0104, clusterId:0008, sourceEndpoint:03, destinationEndpoint:01, options:0040, messageType:00, dni:B1A8, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[89, 00, 00, 00], clusterInt:8, commandInt:7] ded0a530-293b-4a66-9e04-78ba3854e951 20:46:00: info DID NOT PARSE MESSAGE for description : catchall: 0104 0008 03 01 0040 00 B1A8 00 00 0000 07 01 89000000 ded0a530-293b-4a66-9e04-78ba3854e951 20:46:00: debug description is catchall: 0104 0008 03 01 0040 00 B1A8 00 00 0000 07 01 89000000 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:58: debug [name:level, value:100] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:58: debug description is read attr - raw: B1A80300080A00000020FE, dni: B1A8, endpoint: 03, cluster: 0008, size: 0A, attrId: 0000, result: success, encoding: 20, value: fe ded0a530-293b-4a66-9e04-78ba3854e951 20:45:58: warn ON/OFF REPORTING CONFIG FAILED- error code:137 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:58: debug description is catchall: 0104 0006 03 01 0040 00 B1A8 00 00 0000 07 01 89000000 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:57: debug [name:switch, value:on] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:57: debug description is on/off: 1 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:57: debug [name:level, value:100] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:57: debug description is read attr - raw: B1A803000808000020FE, dni: B1A8, endpoint: 03, cluster: 0008, size: 08, attrId: 0000, encoding: 20, value: fe ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug [name:switch, value:off] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug description is catchall: 0104 0006 03 01 0040 00 B1A8 00 00 0000 01 01 0000001000 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug [name:switch, value:off] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug description is catchall: 0104 0006 03 01 0040 00 B1A8 00 00 0000 0B 01 0000 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug [name:level, value:1] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug description is read attr - raw: B1A80300080800002001, dni: B1A8, endpoint: 03, cluster: 0008, size: 08, attrId: 0000, encoding: 20, value: 01 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug [name:switch, value:off] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug description is on/off: 0 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug [raw:0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6500, profileId:0000, clusterId:8021, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:B1A8, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[65, 00], clusterInt:32801, commandInt:0] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: info DID NOT PARSE MESSAGE for description : catchall: 0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6500 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:54: debug description is catchall: 0000 8021 00 00 0040 00 B1A8 00 00 0000 00 00 6500 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:52: debug description is read attr - raw: B1A80303000A0100002000, dni: B1A8, endpoint: 03, cluster: 0300, size: 0A, attrId: 0001, result: success, encoding: 20, value: 00 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:50: debug description is read attr - raw: B1A80303000A0000002000, dni: B1A8, endpoint: 03, cluster: 0300, size: 0A, attrId: 0000, result: success, encoding: 20, value: 00 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:48: debug [name:colorTemperature, value:2703] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:48: debug description is read attr - raw: B1A80303000C070000217201, dni: B1A8, endpoint: 03, cluster: 0300, size: 0C, attrId: 0007, result: success, encoding: 21, value: 0172 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:46: debug [name:level, value:100] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:46: debug description is read attr - raw: B1A80300080A00000020FE, dni: B1A8, endpoint: 03, cluster: 0008, size: 0A, attrId: 0000, result: success, encoding: 20, value: fe ded0a530-293b-4a66-9e04-78ba3854e951 20:45:45: debug [name:level, value:100] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:45: debug description is read attr - raw: B1A803000808000020FE, dni: B1A8, endpoint: 03, cluster: 0008, size: 08, attrId: 0000, encoding: 20, value: fe ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug [name:switch, value:on] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug description is catchall: 0104 0006 03 01 0040 00 B1A8 00 00 0000 01 01 0000001001 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug [name:switch, value:on] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug description is catchall: 0104 0006 03 01 0040 00 B1A8 00 00 0000 0B 01 0100 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug [name:switch, value:on] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug description is on/off: 1 ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug [name:level, value:1] ded0a530-293b-4a66-9e04-78ba3854e951 20:45:44: debug description is read attr - raw: B1A80300080800002001, dni: B1A8, endpoint: 03, cluster: 0008, size: 08, attrId: 0000, encoding: 20, value: 01

hope this helps!

borristhecat · 2017-10-17 19:48:55 UTC

whats this mean?

@bangali would you be able to shed any light?

bangali · 2017-10-17 22:22:03 UTC

havent seen it before … but reads like the device config may not be reporting correctly?

borristhecat · 2017-10-17 22:26:40 UTC

Yeah, do you know what that means? The other light with the same piston is working fine so something must be wrong with the device some how. Is the pistons correct, am I starting to get the hang of it ?

bangali · 2017-10-17 22:41:18 UTC

dont know. trying to look at the pistons, the image does not expand. please take the snapshots again, right click on the image, copy the image and edit the post then directly paste the image there and save the post. maybe that will allow the image in the post to be expanded?

borristhecat · 2017-10-18 06:09:52 UTC

Couldn’t get it to work tried it a few times I have also tried putting it down here and it won’t work what’s going on

Edit: @Cozdabuch is there a bug with the community as it’s not just this page that won’t let you expand the piston’s ?

borristhecat · 2017-10-21 08:20:22 UTC

I’ve brought a lightify Gateway and I’m updating the firmware on all my lamps, hoping this will fix this.

It did seem to fix the issue but and the message I was getting below.

But I did see one of my other lights change colour when it shouldn’t, may have been because I turned it on/ off too quickly. Need to see if it happens again to be sure.