SMS to Canada (Rogers) doesn’t work

#1

1) Give a description of the problem
Hi guys,

I try to set a WebCore notification action via SMS for my mobile (Canada) and I don’t receive it. I tried 10 digits, 1 plus 10 digits, +1 plus 10 digits and none work.

If I switch to an email instead works as expected.

Am I missing something ?

2) What is the expected behaviour?
Receive SMS

3) What is happening/not happening?
Not receiving SMS

**4) Post a Green Snapshot

image
image.png1178×602 94.6 KB

5) Attach logs after turning logging level to Full

║║Executed virtual command [Thermostat Basement, Thermostat Dining room, Thermostat Living Room].sendSMSNotification (86ms)

+280ms ║╚Execution stage complete. (236m

#2

If you are outside of the United States, SMS is currently not possible without using a third party app.
(You can thank SmartThings for that decision)

Be careful with emails… There is a strict daily limit, and any sent beyond that will be lost forever.

#3

Hi I thought WebCore had his own SMS method… Any third party recommendation ? I was expecting it would work for Canada since we share same country code :slight_smile:

#4

The email service is thru webCoRE, but the SMS is thru SmartThings, so they have control.

There are a few alternatives in my last link, as well as other great topics on this forum with SMS workarounds.