Webcore there was a problem loading the dashboard data

#1

Hi,

since a few days i get following error when logging in to webcore dashboard - a creation of pistons or the editing of existing pistons is not possible:

There was a problem loading the dashboard data. The data shown below may be outdated; please log out if this problem persists.

i have already reset my data cache and password.

in ST IDE i get following error when logging in:

error physicalgraph.api.StatusCodeException: Invalid http status code returned: 401 @line 950 (api_get_base_result)

iam on graph-eu01-euwest1

@webcore_minions can you help ?

can you help ?

thanks

#2

I was getting that as well almost all day Sunday, yesterday as well until later in the day and it seemed to clear itself up.

All seems good now. Maybe clear out things out again. Logout clear the cache and log back in.
I spoke too soon now mine is doign again as well.

About half my pistons show this message when I try to open them

Sorry, an error occurred while retrieving the piston data.

Also staring to get the message again "the piston data is out of date, please logout.

I have and logged back in but it is doing the same thing. Was working fine earlier this morning.

#3

Several others have reported this as well over the past day, please drop a reply here to be included in any news