Can't Open Piston - Just Keeps Loading

#1

I found this error in logging.
ece5b94c-530e-40c0-9a72-d111a9f11258 9:17:40 AM: error physicalgraph.exception.StateCharacterLimitExceededException: State cannot be greater than 100000.0 characters @line 1056 (api_intf_dashboard_piston_get)

#2

In the ST app, open your WebCORE instance that contains the piston, go to settings and choose clean up and rebuild data cache

#3

Thanks. Unfortunately that didn’t help.

ece5b94c-530e-40c0-9a72-d111a9f11258  1:20:01 PM: error physicalgraph.exception.StateCharacterLimitExceededException: State cannot be greater than 100000.0 characters @line 1056 (api_intf_dashboard_piston_get)
ece5b94c-530e-40c0-9a72-d111a9f11258  1:20:00 PM: debug Dashboard: Request received to get piston :465b048f1da22d14efcf6a5baae86ce1:
ece5b94c-530e-40c0-9a72-d111a9f11258  1:19:55 PM: debug getChildDevices(false), children=3
#4

Create a duplicate of the piston and see if the duplicate piston opens

#5

Man, I was happy there for a moment as it opened up. But alas, the duplicate is completely blank.

Error Opening a Piston - Cannot delete in Dashboard
#6

My last thought… try pausing the piston and then see if it will open. If that fails, I will need to defer to one of the WC minions to step in and assist you.

#7

I tried that one right away. Thanks for your help, though, greatly appreciated.