Deleted all my pistons and account by mistake


#1

Is there anyway to get my pistons back without the backup codes?


#2

The first pictures show the deleted dashboard with the error message

I

The next one shows what happen when I try to open one of the deleted piston. I hope the ID in the browser somehow can be used to locate the deleted pistons


#3

tagging @ipaterson


#4

Have you ever saved an anonymized or private screenshot of a piston? If you have even just one backup code that may be useful for restoring the rest.


#5

I found this one


#6

Thanks but actually, I was mistaken. I took a look at an anonymized image exported from my own pistons and the hidden data does not include any identifying info that would help look up other pistons on your account. It’s just a copy of the same piston data you get by importing that code.

Do you have any webCoRE or pistons showing up at account.smartthings.com > My Locations > smartapps?


#7

Yes i have butcant see the old ones, only the ones I am recoding


#8

In case it happens to be under the same account ID, would you please PM me the private backup bin code for one of those new pistons?


#9

6dac


#10

Thanks, the new piston helped to identify your account and the other bin codes were sent in a PM earlier today.


#11

Great - thanks for the help. you saved me from a lot of hours coding