Ive just deleted my an instance by mistake, and lost all of my pistons. I cant see them on the https://graph-eu01-euwest1.api.smartthings.com/ smart apps. Is there anyway to recover them please. Thanks, TB
Sounds like you may need to setup a new instance of webCoRE first in the mobile app, then follow these instructions:
Hi, I have deleted my account, pistons and my two instance of webcore …
Today I have the new account, new two instance in webcore (but different name) can you restore my old piston ?
I have one old backup of one instance, can be used for locate the piston ?
Thanks and I know, I’m an idiot …
Unfortunately pistons cannot be restored to a different Samsung account unless you downloaded a backup file from the dashboard before deleting everything.
Hello, I accidentally deleted my webcore instance from SmartThings, and now I cannot see any of my pistons. Is it possible to help me restore?
Yes, please create two new pistons in webCoRE and send me the private backup codes in a PM. With two private backup codes I can look up the lost pistons.