Is WebCoRE Down or is it just me?

[Qliver]

I’d never dare to use SmartThings or Webcore to be in charge of anything critical like that, simply not reliable enough

[stratosnn]

Okay, somehow through all this mess my oauth access token became invalid. Have to reinstall webCoRE in IDE to fix it!

[jkp]

I don’t believe you need to reinstall the smartapp.

Tagging @ipaterson

[Anon0987654321]

What @jkp said. I had same problem yesterday. Commenting out 2 lines made it work.

There was a problem loading the dashboard data (August 25, 2020)

The error is being produced on line 950 of the webCoRE SmartApp, where there is a check for active incidents in SHM. The same error was experienced in the UK in about March 2018 when it was on line 956. [fix] I’ve commented out line 950 on my installation to see what happens. What doesn’t happen is the error loading the dashboard or the error message in the logs. That gets you into the dashboard. A second problem is opening up pistons for editing. That gives a similar error in each piston. Th…

[Anon0987654321]

Commenting out 2 lines in the SmartApp made it work for me.

There was a problem loading the dashboard data (August 25, 2020)

The error is being produced on line 950 of the webCoRE SmartApp, where there is a check for active incidents in SHM. The same error was experienced in the UK in about March 2018 when it was on line 956. [fix] I’ve commented out line 950 on my installation to see what happens. What doesn’t happen is the error loading the dashboard or the error message in the logs. That gets you into the dashboard. A second problem is opening up pistons for editing. That gives a similar error in each piston. Th…

[TonyK1321]

I too cannot get into the Webcore dashboard. I tried commenting out line 950 but no joy.

[TheCartel]

None of my pistons are working today (from the UK) I’ve tried commenting out the lines and using a different browser and registering a new instance but I can’t get any of them to do anything. I can see them all, I can edit them, but when I press test the log doesn’t update.

Actually some of my pistons are fine - weirdly webrequest based pistons are broken…they’re just not doing anything. Any ideas?

[TonyK1321]

Even though I cannot get into the dashboard, as far as I can tell, my pistons are working OK. I called Samsung support today, but they refuse to help or even acknowledge a problem. Thanks a lot guys!!

@ady624 - Any idea when a fix will be available?