Password Reset Email


Looks like the messaging on the password reset email is a bit wonky.

Says 'If it was not you, you can safely ignore this email.

Pretty sure you meant to say; 'If it was you, you can safely ignore this email.


But you have to click the link in the email to reset the password, why would the user be instructed to ignore the email?


I think it’s the double-negative that confuses… Maybe this:

If you intended to change your password, ‘Click Here’
Otherwise, it is safe to ignore this email.


Agreed, the double neg was a bit confusing. The proposed change makes it much clearer.


Just following up to confirm that the email wording has been changed.