Password Reset Email


#1

Looks like the messaging on the password reset email is a bit wonky.

Says 'If it was not you, you can safely ignore this email.

Pretty sure you meant to say; 'If it was you, you can safely ignore this email.


#2

But you have to click the link in the email to reset the password, why would the user be instructed to ignore the email?


#3

I think it’s the double-negative that confuses… Maybe this:

If you intended to change your password, ‘Click Here’
Otherwise, it is safe to ignore this email.


#4

Agreed, the double neg was a bit confusing. The proposed change makes it much clearer.


#5

Just following up to confirm that the email wording has been changed.