"There is a problem loading the dashboard data" after logging in to webcore dash board on any device


#1

1) Give a description of the problem
after saving a piston, every device and browser state the following error along the top “there was a problem loading the dashboard data. the data shown below may be outdated; please log out if this problem persists” on one device i completed and that device i can’t see any pistons anymore, while the others i can still see most of them.

3) What is happening/not happening?
unable to load any piston, missing some pistons.

What can be done to recover my dashboard?


#2

Go into your SmartApps section in your Smartthings App, Click on Webcore, Scroll down to settings and click on it, scroll down to Clean up and rebuild data cache.


#3

God Bless You. worked!


#4

Good Deal! :grinning: Just remember that path, you will need it from time to time.