Error, unable to uninstall smart app instance


#1

1) Give a description of the problem
I’m not sure if it is SmartThings or webCoRE, but I had a separate instance I created when beta testing the iOS app. I have the paid iOS app now and moved all my presence pistons into my main webCoRE instance so I want to delete the second “presence” instance. It has no pistons, no locations, and no authorized things.
When deleting I get “Unexpected error occurred” and it is not deleted. Log files in IDE show nothing.

2) What is the expected behavior?
Instance of smart app is deleted.

3) What is happening/not happening?
getting error

4) Post a Green Snapshot of the pistonimage
N/A

5) Attach any logs (From ST IDE and by turning logging level to Full)
nothing in logs

Thanks!


#2

Disregard… I discovered that somehow I ended up with 2 presence “things” for my phone. I deleted one and made sure my pistons use the remaining one. Then the instance deleted successfully.