Missing Motion triggers started happening again

triggers
#1

I started seeing missed triggers again today. They had been working great since last week when Smartthings notified us of their fix. However, today, i am starting to see several misses.

Attached, are the logs for one example

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2020-01-13 20_23_08-webCoRE Dashboard.jpg858×788 238 KB

#2

I would be interested to see the very next log after 7:49:04 PM…
(does it miss two events?)

#3

I’ve been having the same issue and posted in the “master” forum thread about this issue: https://community.smartthings.com/t/unable-to-fetch-a-connection/182230/47

Apparently, the ST is writing this off as a simple, temporary outage, which now shows as resolved (https://status.smartthings.com/).

I haven’t had a chance to test much since the system (allegedly) came back online.

#4

@WCmore There were no additional logs at the time it happened. A few hours later, it triggered correctly. See attached

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#5

@kkellar1350 I purposely started a new thread because I did not want this renewed issue to get lost in that old thread. When Smartthings posted that they had fixed the problem (last week), I did not have a single missed event until today. So whatever they did, certainly seemed to fix the issues I and others were having.

#6

It looks like a timer event to wake up the piston didn’t happen either.

#7

looks like their “resolution” that kkellar1350 posted may have resolved things

#8

I’m having missed events again too. Happened this morning when I walked into a dark kitchen.