Should I just start over?

#21

Or exclude/include an existing device, if there are no new ones available.

#22

I would start with any newly added devices, maybe that a particular device is causing the problem.

For example, Echo Speaks was causing problems a while back if you had too many echos (not that it exists anymore).

#23

Ok so I tried excluding some of my devices and it looks like those are coming up when i load webcore now is it possible to have too many devices and it just cant load them all?

#24

I hope not…I have over 120 on my main WC instance.

Hey, do you know if you have any ghost devices? (Do you know what those are?)

#25

I think ive seen the term used before but honestly im not exactly sure what they are lol

#26

How to check the routing table of a device for intermediary ghost devices

To do this, open the IDE → click on My Devices → Click on your device . Scroll down and look for Route .

A healthy network route should look something like this:

  • This Device :left_right_arrow: Hub
  • This Device (5C) :left_right_arrow: TV Audio System (D8) :left_right_arrow: Water Valve (D7) :left_right_arrow: Hub

An unhealthy network with ghost devices will look something like this:

  • This Device (5C) :left_right_arrow: Unknown Device (40) :left_right_arrow: Bathroom Light (A0) :left_right_arrow: Hub
  • This Device (5C) :left_right_arrow: Unknown Device (BA) :left_right_arrow: Unknown Device (F2) :left_right_arrow: Tree Lights (A7) :left_right_arrow: Hub

These Unknown Device are ghost devices. You will need to make a note of each of their ID’s (in brackets) as you will need these to get rid of these ghost devices from your network routing tables.

#27

This is from the ST forums. You might want to ask them if anyone is having similar problems.

How to identify all ghost devices on a Z-Wave network

  1. Run a Z-Wave Repair
  2. Log into your IDE
  3. Click on My Hubs
  4. Click on List Events
  5. You’ll see the beginning event entry for the start of the Z-Wave Repair saying Z-Wave network repair started
  6. Wait for the Z-Wave Repair to complete (5 to 30 minutes), you’ll see an entry saying Z-Wave network repair finished .
    NOTE : You’ll have to manually refresh the page to get the latest event entries
  7. Look for entries with the Name zwNwkRepair , in the Displayed Text column you’ll see messages from the z-wave repair operation. If you see an entry here WITHOUT a device name and just a device id in brackets, e.g. [0A] , these are Ghost devices and their ghost device ID’s (within the brackets). Examples of GHOST devices, only displays the [ID] with no device name
  • Network repair for [0A]: Could not update neighbors
  • Network repair for [0A]: Could not delete old routes
  • Network repair for [0A]: Could not assign new route Examples of VALID devices, displays a device name before each [ID]
    WARNING: DO NOT DELETE VALID DEVICES OR YOU WILL HAVE TO EXCLUDE AND PAIR THESE DEVICES AGAIN
  • Network repair for Aeon Switch [0A]: Could not update neighbors
  • Network repair for Aeon Switch [0A]: Could not delete old routes
  • Network repair for Aeon Switch [0A]: Could not assign new route
  1. Note the device ID’s for all such ghost devices and then remove each of them as explained below