Webcore instance now missing in Smartthings app under Automations, Smartapps


My webcore instance on the Smartthings (ST) app has gone missing overnight for some reason meaning I cant access webcore browser to view or edit pistons. I note also that piston routines now dont appear to be running at there previously scheduled times. I tried adding a new instance of webcore under Routines in the ST app, but this has none of the pistons I previously created. Have also removed ST app from Iphone and re-installed and only the new instance of webcore comes up. Have also reported this to Samsung and awaiting response but not holding my breath.
Any help would be greatly appreciated to recover this as I have many hundreds of hours invested in creating the Pistons.


Please follow the instructions here to get back up and running:


That would be fantastic, all the pistons were backed up so i will create 2 new ones and send to you.
Many Thanks