I made the move this week from the classic smartthings app to the new app, and all seemed to go well. However, last night, my new app glitched and had me sign in again. I did that and didn’t think anything of it until some of the webCore pistons stopped working. I checked the Smart Apps page in the app and webCore was GONE. I re-installed it with 2 separate instances, one with the same instance name as it was before hoping it would simply access all my pistons again, and when it didn’t, I created another instance using a different name.
When I go to either of the instances and click the “Dashboard”, it opens in the app, and from the menu drop down, I see my original instance name at the top of the list, and the 2nd and 3rd below it. I can’t click on my original instance, I get a error message “there was a problem loading the dashboard”. I can see an option to move pistons, and when I try that, my original pistons are listed, I select one or two, and select one of the new instances to move to, nothing happens and they don’t move.
When I log into a actual browser, the above options aren’t even available to me.
Any way I can get my pistons back as I’ve spent a lot of time working and building them. I have read through several threads with similar issues and tried those suggestions with no success.